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Privacy Statements
Privacy Policy
At ÖSA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect any information you provide when engaging with our website, services, or team.
Who We Are
ÖSA is a sustainability agency serving the global hospitality industry. We offer item-based certification, sustainable sourcing support, and visual marketing services designed to help hospitality platforms reduce waste and operate more responsibly.
What Information We Collect
When you visit our website, fill out a contact form, subscribe to updates, or interact with our team, we may collect the following personal data:
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Name and job title
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Contact information (email address, phone number, etc.)
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Company or business name
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Details about your property or sustainability needs
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Any other information voluntarily submitted through forms, messages, or inquiries
We may also collect non-identifiable data such as your IP address, browser type, and device information through analytics tools, strictly for improving website functionality.
How We Use Your Information
We collect and process your information only where necessary for:
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Responding to your inquiries or requests
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Providing tailored information about our services
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Sending you updates, materials, or offers you’ve opted into
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Improving the user experience on our website
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Fulfilling any legal obligations
Your data will never be sold, traded, or shared with third parties for unrelated marketing purposes.
Third-Party Tools & Services
We may use secure third-party tools (e.g., email marketing platforms, analytics services, secure contact forms) that help us operate efficiently. All vendors we work with are required to maintain strict data protection standards.
Data Storage & Security
We implement appropriate technical and organizational safeguards to ensure your data is protected against unauthorized access, misuse, or disclosure. While no system is completely infallible, we take your trust seriously and strive to maintain the highest levels of security.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw your consent to any communication at any time. If you’d like to update your preferences or exercise your rights under data protection laws (e.g. GDPR), please email us at info@joinosa.com.
Cookies & Website Analytics
Our website may use cookies and analytics tools to better understand how users interact with the site. This information is anonymized and used only to improve design, navigation, and performance. You can adjust your cookie preferences in your browser settings.
Policy Updates
This Privacy Policy may be updated occasionally to reflect changes in our practices or legal obligations. The most current version will always be posted on this page.
Contact Us
If you have any questions or concerns about how your data is handled, please don’t hesitate to contact us directly at: